Shipping policy

Last update: April 12, 2025.

Discover our delivery conditions for your high-end perfume orders. Whether you're in France, Europe, or internationally, we offer reliable, trackable and careful Colissimo shipping services.

Free delivery from €60 in France.

Delivery of your order

Packages are generally shipped the day after we receive your payment. The standard shipping method is tracked Colissimo with signature. Whatever shipping method you choose, we will provide you as soon as possible with a link to track your parcel online.

Our mission: to offer you a delivery experience that matches your expectations – reliable, fast and refined.

Shipping costs include handling, packaging and postal fees. They may contain a fixed part and a variable part depending on the price or weight of your order. We recommend grouping your items in a single order. We cannot group two separate orders, and shipping fees will apply to each of them. Your parcel is shipped at your own risk, but special care is taken with fragile products.

Parcels are oversized and well protected.

Shipping costs for perfumes and cosmetics

Shipping fees vary depending on the destination zone and the products ordered:

FRANCE (including Corsica)

Delivery within 1 to 3 business days
Under €60: from €10.90
€60 and above: free delivery

Note: Maison Crivelli is only available for delivery in mainland France.

OVERSEAS DELIVERY

OM1: French Guiana - Guadeloupe - Martinique - Mayotte - Réunion
OM2: French Polynesia - French Southern Territories - New Caledonia - Wallis and Futuna

Estimated delivery: 7–10 business days
Under €180: OM1 shipping from €19.90
Under €200: OM2 shipping from €28.90
From €200 and up: free delivery

INTERNATIONAL DELIVERY

ZONE 1: Belgium - Germany - Luxembourg - Netherlands

Estimated delivery: 2–3 business days
Shipping fees from €9.90
Free delivery from €90

ZONE 2: Austria - Guernsey - Vatican City - Ireland - Italy - Jersey - Portugal (18 out of 20 regions) - San Marino - Spain (44 out of 52 provinces) - United Kingdom (excluding Creed collection)

Estimated delivery: 2–3 business days
Shipping fees from €11.90
Free delivery from €90

ZONE 3: Czech Republic - Denmark - Estonia - Faroe Islands - Hungary - Latvia - Liechtenstein - Lithuania - Poland - Slovakia - Slovenia - Sweden - Switzerland - Greenland

Estimated delivery: 3–4 business days
Shipping fees from €12.90
Free delivery from €90

ZONE 4: Åland Islands - Albania - Andorra - Belarus - Bosnia and Herzegovina - Bulgaria - Croatia - Cyprus - Finland - Gibraltar - Greece - Iceland - Isle of Man - Kosovo - Malta - Moldova - Monaco - Montenegro - North Macedonia - Norway - Portugal (2 out of 20 regions) - Romania - Serbia - Spain (8 out of 52 provinces) - Svalbard and Jan Mayen - Ukraine - Algeria - Morocco - Tunisia - Turkey

Estimated delivery: 4–6 business days
Shipping fees from €13.90
Free delivery from €90

ZONE 5: Australia - Canada - Hong Kong SAR - Israel - Japan - Russia - Singapore - South Korea - United States (excluding Creed collection) - China - India - Taiwan - Thailand - Vietnam

Estimated delivery: 5–7 business days
Shipping fees from €25.90
Free delivery from €200

ZONE 6: Malaysia – New Zealand – United Arab Emirates – South Africa – Angola – Benin – Botswana – Burkina Faso – Burundi – Cameroon – Cape Verde – Comoros – Republic of the Congo – Democratic Republic of the Congo – Ivory Coast – Djibouti – Egypt – Eritrea – Eswatini – Ethiopia – Gabon – Gambia – Ghana – Guinea – Equatorial Guinea – Guinea-Bissau – Kenya – Lesotho – Liberia – Libya – Madagascar – Malawi – Mali – Mauritius – Mauritania – Mozambique – Namibia – Niger – Nigeria – Uganda – Central African Republic – Rwanda – Western Sahara – Saint Helena – São Tomé and Príncipe – Senegal – Seychelles – Sierra Leone – Somalia – Sudan – South Sudan – Tanzania – Chad – British Indian Ocean Territory – Togo – Tristan da Cunha – Zambia – Zimbabwe – Ascension Island – Anguilla – Antigua and Barbuda – Aruba – Bahamas – Barbados – Belize – Bermuda – Costa Rica – Curaçao – Dominica – Grenada – Guatemala – Haiti – Honduras – Cayman Islands – Turks and Caicos Islands – British Virgin Islands – Jamaica – Mexico – Montserrat – Nicaragua – Panama – Caribbean Netherlands – Dominican Republic – Saint Barthélemy – Saint Kitts and Nevis – Saint Martin – Sint Maarten – Saint Pierre and Miquelon – Saint Vincent and the Grenadines – Saint Lucia – El Salvador – Trinidad and Tobago – Argentina – Bolivia – Brazil – Chile – Colombia – Ecuador – South Georgia and the South Sandwich Islands – Guyana – Falkland Islands – Paraguay – Peru – Suriname – Uruguay – Venezuela – Afghanistan – Saudi Arabia – Armenia – Azerbaijan – Bahrain – Bangladesh – Bhutan – Brunei – Cambodia – Georgia – Indonesia – Iraq – Jordan – Kazakhstan – Kyrgyzstan – Kuwait – Laos – Lebanon – Maldives – Mongolia – Myanmar (Burma) – Nepal – Oman – Uzbekistan – Pakistan – Philippines – Qatar – Macao SAR – Sri Lanka – Tajikistan – Palestinian Territories – East Timor – Turkmenistan – Yemen – Fiji – Christmas Island – Norfolk Island – Cocos (Keeling) Islands – Cook Islands – Pitcairn Islands – Solomon Islands – U.S. Outlying Islands – Kiribati – Nauru – Niue – Papua New Guinea – Samoa – Tokelau – Tonga – Tuvalu – Vanuatu

Estimated delivery: 6–10 business days
Shipping fees from €32.90
Free delivery from €200

Delivery times are approximate and expressed in working days. We do not guarantee strict adherence to these timelines.

Additional Information

You will receive a tracking link by email once your order has been shipped.
Shipping costs are automatically calculated at checkout based on your cart and location.
You can check your shipping cost directly from your cart.
Delivery times are indicative and may vary depending on the time of year or destination.

A question about delivery?

Our customer service team is available for any request or order tracking via our chat, on the Contact page, or by email at soleildor-lille@outlook.fr